Access for the Disabled
All of The Holy Land Experience is wheelchair accessible. A limited number of non-motorized wheelchairs are available for free from Guest Services on a first-come/first-served basis. No motorized scooters are available; if you need one you must make your own arrangements. American sign language interpretation is available free with two weeks advance reservation; call (800) 447-7235.
A limited number of strollers are available for free in the Old Scroll Shop. Diaper changing areas are available in all the restrooms in the park.
The Holy Land Experience expects its guests to dress appropriately. While recognizing that most people are here on vacation, the management draws the line at halter tops, short-shorts, and other forms of dress deemed (in their opinion) to be immodest. They also refuse entry to those who arrive "in costume."
Bible Study and Church Services
The Holy Land Experience offers free Thursday night Bible study sessions at 7:30 p.m. and Sunday church services at 10:30 a.m. when the park itself is closed. Parking is also free for these events.
First aid facilities are available in the Guest Services office near the front.
If you have a group of 10 or more adults, you can qualify for reduced rates. You must reserve ahead, and the total cost must be paid in full four weeks prior to your visit. Your tickets will be held at Guest Services pending your arrival. Call the park for current group rates.
Leaving the Park
If you wish to leave the park during the day, make sure to retain your ticket. You can use it to regain admittance later in the day. Leaving for lunch is an option, and there are numerous restaurants a short drive away at the Millennia Mall complex.
Lost and Found
If you lose something during your visit, chances are excellent it will turn up at Lost and Found in Guest Services. This is a religious theme park after all.
ATMs are located in Guest Services and the Shofar Shop.
The Holy Land Experience has no pet boarding facilities, and no animals (other than seeing-eye dogs) are allowed in the park. Plan accordingly.
Prayer & Religious
The management of The Holy Land Experience expects some exhibits to move visitors to prayer. However, they reserve the right to eject those whose religious activity (in their opinion) is creating a disturbance.
Much of The Holy Land Experience takes place outdoors under the broiling Florida sun. The Plaza of the Nations, an uncovered marble square, can get brutal on the warmest days. Although some events are moved indoors during the height of summer, head coverings and sunscreen are highly recommended.
In the event of rain, outdoor presentations may be moved inside to the Shofar auditorium. However, the actors are game for performing outdoors in a drizzle, since “the rain falls on the just and unjust alike.”
Smoking and Alcohol
The Holy Land Experience is a non-smoking, alcohol-free facility.
Using the Temple and the Plaza of Nations can make for a spectacular wedding. Call (866) 872-4659 for more information.
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